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Privacy Policy

Policy regarding personal data obtained through the website

With this document, we wish to inform you of the reasons why we collect your personal data, what we do with it, what your rights are and how you can exercise them, in compliance with Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, and the European Union’s General Data Protection Regulation (GDPR) 2018/679 of 27 April.

  • Through forms

Without prejudice to the provisions of each of the forms on the Website, when the User provides their personal data, they are expressly authorising the company to process their personal data for the purposes indicated therein. The company will incorporate the data provided by the User into an automated file, owned and managed by Stayrank.

The purpose of processing your data is to provide our services and keep you informed about matters relating to the company’s activity. The User or their representative may exercise their rights of access, rectification, cancellation or opposition by means of a written and signed request, as established by law, to Stayrank.

  • Confidentiality

The company undertakes to comply with its obligation of secrecy regarding personal data and its duty to keep it confidential, and will take the necessary measures to prevent its alteration, loss or unauthorised processing or access.

  • No data will be transferred to third parties except where legally required Cookies

The domain site uses cookies, which are physical information files stored on the user’s own terminal and which serve to facilitate the user’s navigation of the portal. In any case, the user has the possibility of configuring the browser in such a way as to prevent the installation of these files.

  • Limitation of data retention period

Personal data will be retained for as long as the commercial relationship is maintained or for one year from the last communication established.

User comments

The User guarantees that the information, material, content or comments that are not their own personal data and that are provided to the company through the Website do not infringe the intellectual or industrial property rights of third parties, nor any other legal provision. The information, materials, content or comments provided by the User to the company shall be considered non-confidential, and the company reserves the right to use them in the manner it deems most appropriate.

Modifications to the terms of use

The company reserves the right to modify, develop or update the terms of use of this website at any time, subject to prior notification. The User shall be automatically bound by the terms of use in force at the time of accessing the website and should therefore read these terms of use periodically.

Applicable legislation and jurisdiction

All disputes or claims arising from the interpretation or execution of this Legal Notice shall be governed by Spanish law and shall be subject to the jurisdiction of the Courts and Tribunals of Donostia / San Sebastián, Gipuzkoa, Spain.